Student Technology HelpDesk

an aerial shot of students studying at circular tables

The Student Technology HelpDesk was established to provide a single point of service that will assist students with connecting to and utilizing MCC technologies. The Student Technology HelpDesk is operated by knowledgeable staff that are dedicated to providing MCC students with excellent and timely service.

Student Technology HelpDesk

Brighton Campus:
LeRoy V. Good Library, Room 223
Monday-Thursday: 9am to 4pm
Friday: 9am to 1pm

Downtown Campus:
321 State Street
Learning Commons, Rm 440
Monday-Thursday: 9am to 4pm

Phone Support Hours:
Monday-Thursday: 9am to 4pm
Friday: 9am to 1pm

585-292-8324

technologyhelp@student.monroecc.edu

Find help with common MCC technology services, including campus accounts, Wi-Fi, email, Brightspace, Microsoft 365, password management, and temporary access. For services supported by external providers, use the appropriate help desk or support resources listed below.

Supported Services

Campus PC Login
Campus Wireless Connections
Residence Hall Wired & Wireless Connections
MCC Student Email
myMCC & Brightspace Login
MS Office365
Assistance for MCC Network account password management
36-hour Temporary Access accounts for Student Records

Externally Supported Services

Brightspace Submission Issues, Clubs & Organizations, or Content Collection Issues: Visit SUNY Online Help Desk site or call 1-844-673-6786
SUNY Online Students using Brightspace: Contact SUNY Online Help Desk
McGraw Hill Support
Pearson MyLab Support

Email and Account Access

Access your MCC email and manage your account with these convenient links.

Account Management

Email Login