MCC’s Systems SupportMicrocredentialgives you practical,hands‑ontraining in computer repair, networking, and troubleshooting.You’lllearn how to keep systems running smoothly, solve technical problems, and support
users inreal‑worldenvironments.
AmicrocredentialinSystems Supportcan open the door to a wide range ofentry‑levelIT roles where you help keep organizations running smoothly. With MCC’shands‑ontraining in hardware repair, operating systems, networking, troubleshooting, and customer
support,you’llbe prepared to step into technical support environments,assistwith system administration, and grow toward more advanced roles in IT infrastructure,
cybersecurity, or network operations. This credential is a strong launchpad for anyone
looking to begin or advance a career in tech.
Need help exploring your options? Our Career Counselors are here to help.We'lltalk about your goals and what training and education are needed. We can also help
with researching salaries, wages, and projected job growth.
Career Opportunities
IT Support Technician
Help Desk Specialist
Technical Support Analyst
Desktop Support Technician
Field Service Technician
Systems Support Specialist
Where You Could Work
Healthcare systems with large IT infrastructures
Financial institutions requiring secure, reliable systems
Higher‑education institutions supporting faculty, staff, and students
Manufacturing companies with complex operational technology
Government agencies maintaining public‑sector systems
Managed Service Providers (MSPs) offering outsourced IT support
Local Employers
Paychex — large corporate IT and support teams
Rochester Regional Health — extensive clinical and administrative systems
University of Rochester — major employer with broad IT operations
Wegmans Food Markets — enterprise‑level technology and support needs
Excellus BlueCross BlueShield — secure systems and customer‑facing technologies
Local MSPs such as Entre Computer Services and Innovative Solutions
Ready to Apply?
Applying to MCC is free, with no college essay or test scores required.
Boost your IT career with MCC’s Systems SupportMicrocredential. Gainhands‑ontraining in computer repair, networking, troubleshooting, and system administration
to prepare for industry certifications andentry‑leveltech support jobs.
MICRO
Microcredential
This short, focused program is perfect for students who want to builda strong foundationin IT. With guidance from experienced instructors,you’llgain the skills needed to prepare for industry certifications andentry‑leveltech support jobs, opening the door to a career in technology.
Length
9 credit hours
Students typically complete this program in1 or 2 semesters
Launch your future in IT with MCC’s Computer Systems Technology A.A.S. degree. Learn how to build, secure, and support the systems every organization depends on.
Prepare for in-demand IT careers with MCC’s Network & Security Administration A.A.S. degree, building hands-on skills in network management, cybersecurity, and systems support.
Earn your Information Technology associate degree at MCC and build a strong foundation in networking, programming, database design, and web development. Prepare for seamless transfer into a bachelor’s program and a high‑growth IT career.
