Trauma-Informed Care

Microcredential
Healthcare professional consulting with a patient during an appointment, using a tablet to take notes while the patient sits with hands clasped in a supportive clinical setting.
Microcredential

Build the skills to support healing.

Trauma affects individuals across every age, background, and community. MCC’s Trauma-Informed Care Microcredential gives you the practical tools to recognize trauma, respond with empathy, and support people effectively in mental health, education, human services, and community settings. In just 9 credits, you’ll build foundational knowledge in trauma-informed practices, crisis communication, and client rehabilitation—skills employers value across the region.

What You’ll Learn

In our Trauma-Informed Microcredential program, you’ll learn:  

  • Trauma-Informed Principles — How trauma impacts behavior, communication, and client engagement 
  • Crisis Communication — Techniques for de-escalation and supportive dialogue 
  • Client Rehabilitation Skills — Approaches for assisting individuals with mental health disorders 
  • Cultural & Ethical Competence — Inclusive, respectful practices across diverse populations 
  • Service Coordination — Working collaboratively with agencies and support systems 
  • Professional Boundaries — Maintaining safe, ethical relationships with clients 
 

Where Can the Trauma-Informed Care Microcredential Take You? 

Career Services
This credential prepares you for immediate entry into human services roles and strengthens your qualifications for mental health, education, community engagement, and support positions. It also provides a strong foundation for continuing your studies in MCC’s Human Services, Psychology, Addictions Counseling, or Hospital & Community Mental Health Tech programs—expanding your career pathways and increasing your impact in the community.

Career Opportunities

  • Human Services Assistant 
  • Behavioral Health Technician 
  • Mental Health Support Specialist 
  • Crisis Intervention Worker 
  • Residential Support Aide 

Where You Could Work

  • Community Mental Health Agencies 
  • Hospitals & Behavioral Health Units 
  • Schools & Youth Programs 
  • Addiction Treatment Centers 
  • Nonprofit Social Service Organizations 
  • Residential Care Facilities 

Local Employers

  • Rochester Regional Health 
  • UR Medicine 
  • Hillside Family of Agencies 
  • Catholic Family Center 
  • Villa of Hope 
  • DePaul  

Ready to Apply?

Applying to MCC is free, with no college essay or test scores required.

Program Details

 Launch your impact in human services with MCC’s Trauma-Informed Care Microcredential—gain essential skills in trauma response, crisis communication, and client support to strengthen your career in mental health and community care. 
MICRO

Microcredential

Whether you’re entering the field or advancing in your current role, this microcredential strengthens your ability to make a meaningful difference. You’ll learn from experienced faculty, apply concepts to real-world scenarios, and gain a credential that ladders directly into MCC programs such as Human Services, Psychology, Addictions Counseling, and Hospital & Community Mental Health Tech.

Length

1 year / 9 credit hours
Students typically complete this program in 1 semester of full time study.

Location

Downtown Campus

What is a Microcredential?

A microcredential delivers a concentrated curriculum designed to expand your knowledge in a targeted field. It’s a practical option for professionals and learners seeking to build new competencies, advance their careers, or take the next step toward a degree. Through purposeful, hands-on coursework, you’ll gain skills that translate directly to the workplace. All MCC microcredentials meet SUNY Microcredential standards.
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Quality Education That Fits Your Budget 

MCC’s low tuition, plus financial aid like grants and scholarships, make your education possible. 

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